Terms and Conditions
Last Updated: 21-09-2023
Please carefully review these terms and conditions before using the payment services offered by Samudratheeram. By utilizing our payment services through Razorpay, you acknowledge and agree to be bound by the following Terms. If you do not consent to these Terms, kindly refrain from using our services.
1. Payment Processing
1.1. Payment Gateway: We have chosen Razorpay as our payment gateway provider. Your transactions on our website are subject to Razorpay’s terms and privacy policy.
2. User Responsibilities
2.1. Accuracy: It is your responsibility to furnish accurate and complete information during the payment process, including billing details.
2.2. Unauthorized Use: You are strictly prohibited from employing our payment services for illegal or unauthorized purposes. The use of false or fraudulent payment information is expressly forbidden.
3. Refunds and Disputes
3.1. Refunds: Refund procedures for payments made through our website are outlined in our refund policy, as detailed on our website.
3.2. Disputes: If you have any concerns or disputes pertaining to payments made through our website, please promptly contact our customer support team.
4. Privacy
4.1. Data Collection: We collect and process personal information in accordance with our Privacy Policy. Your use of our services implies your consent to our data handling practices.
5. Changes to Terms and Services
5.1. Modification: We reserve the right to modify, suspend, or terminate our payment services or these Terms at any time, without prior notice. It is your responsibility to regularly review these Terms for updates.
6. Limitation of Liability
6.1. Disclaimer: We do not guarantee uninterrupted or error-free payment services. We shall not be liable for any direct or indirect damages, including but not limited to loss of profits, arising from the use of our services.
7. Governing Law
7.1. Jurisdiction: These Terms are governed by the laws of the State of Kerala, India, and any disputes shall fall under the exclusive jurisdiction of the courts in Kerala.
8. Contact Us
8.1. Questions: If you have any questions or concerns regarding these Terms, please do not hesitate to contact us at samudratheeram2020@gmail.com.